Shipping Policy
Domestic Shipping Only
Seaside Hemp ships exclusively within the United States, adhering to federal and state regulations. We do not offer international shipping at this time.
Processing Time
Orders are processed within 1–2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Carriers
We use USPS and UPS for all deliveries.
Free Shipping
Enjoy free standard shipping on orders over $100 (excluding taxes and discounts).
Return & Refund Policy
Eligibility for Returns
We accept returns of unopened products in their original packaging within 30 days of delivery. To initiate a return, please contact our customer service team at support@seasidehemp.com with your order number and reason for return.
Non-Returnable Items
For health and safety reasons, the following items are non-returnable:
- Opened or used products
- Perishable goods
- Items marked as final sale
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original method of payment within 7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@seasidehemp.com.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and a photo of the item. We will address the issue promptly.
Third-Party Purchases
If you purchased Seaside Hemp products through a third-party retailer, please contact them directly for returns or exchanges.
Note: This policy is subject to change without prior notice. For the most current information, please refer to our website or contact our customer service team.